Trust the Experience
Marketing Your Property
Our goal is to attract the best tenants quickly by showcasing your property effectively. We provide a competitive rental price analysis based on market data and current trends. Here’s how we market your property:
- Strategic placement of advertising signs in consultation with the developer
- High-quality property photography for engaging listings
- Video tours for prospective tenants to view from the comfort of their homes
- Direct outreach to targeted groups of potential tenants
- Hosting Open Days and designing attractive brochures for every new listing
- Promoting listings through social media, mall exhibitions, and newspaper ads(where necessary).
Tenant Screening
We’ve created a comprehensive 4-point screening process to ensure we place the right tenants in your property. Our custom in-house screening minimizes risks and enhances the quality of tenants:
- Income Verification
- Employment and Business Checks
- Position and Assignment Flexibility
- Contact Information and References Verification
Rent Collection
Our priority is getting your rent on time, every time. We make rent collection as easy as possible for both owners and tenants:
- Multiple payment options: M-Pesa, online transfers, and bank deposits
- Automated rent collectionthrough our Tenant Portal
- Grace perioduntil the 10th of each month; late payments initiate our internal debt collection process
- Fair, transparent policies ensure timely payments, and in rare cases, we handle legal eviction processes
Lease Agreement and Renewal
We handle all the paperwork for you. Once a qualified applicant is approved, here’s what we take care of:
- Drafting legally updated lease agreements
- Ensuring rent and security deposits are paid at signing
- Coordinating property walkthroughs before, during, and after move-ins
- Ensuring the property meets all safety and legal requirements
- Setting up tenant online portal access for easy management
Rent Invoicing & Payment Reminders
We send out monthly invoices with detailed breakdowns of rent and utilities, ensuring your tenants are reminded and stay on top of their payments. This proactive approach helps keep rent collection smooth, accurate and timely.
Property Maintenance
We understand the importance of maintaining a property to keep tenants happy and reduce turnover. Here’s what we offer:
- 24/7 emergency maintenanceavailable for tenants via phone or email
- Regular property inspectionsto keep everything in top condition
- A network of trusted subcontractorsacross multiple trades (electricians, plumbers, carpenters, etc.)
- We negotiate competitive pricingfor high-quality work due to our volume of services
- Routine property surveys and reports to ensure your investment is protected
Expenses
We handle all vendor payments with your approval, ensuring that they are made on time. This financial information is automatically compiled and available for you to review at any time. Our property managers adhere to strict standards when selecting and evaluating vendors, ensuring that quality work is performed at fair rates. In some cases, clients may choose to pay vendors directly.
Key Points:
- We pay vendors on your behalf with prior approval.
- You’ll always have access to vendor payment details and records.
- Vendor selection is based on strict quality and cost standards.
Financial Reporting
Stay on top of your investment with our comprehensive financial reporting tools and secure online portal. Here’s how we make it easy for you:
- No Minimum Fees: We only charge a management fee as a percentage of the rental income we collect. If your property is vacant, you won’t incur any management fees.
- 24/7 Access to Reports: Our secure online portal gives you access to all your property documents, including lease agreements, inspections, paid vendor invoices, and monthly/annual financial reports. Everything is downloadable and organized for easy access.
- Property Management Software: We use advanced software to track and manage your property’s finances, ensuring everything is clearly organized and available at your fingertips.
- Tenant Payments: Tenants pay directly to your account, ensuring your funds are safe and secure.
- Owner Statements: We provide monthly and annual summary statements for each property, so you can easily track payments, expenses, and other financial details.
Apartment Turnover Services
When a tenant moves out, we ensure a smooth and efficient process. Here’s what we do:
- Pre-Move-Out Inspection: Once a tenant notifies us, we schedule a pre-move-out inspection to assess the condition of the property.
- Move-Out Letter: We send the tenant a Move-Out Letter outlining expectations regarding the property’s condition, ensuring everything is clear before they leave.
- Turnover Preparation: We manage the transition, preparing the property for the next tenant as quickly and efficiently as possible.
Getting Your Property Rent-Ready
We are committed to ensuring every property is safe, clean, and properly maintained before renting it out. Here’s a checklist of Rent-Ready requirements we adhere to:
- Professional Cleaning: The property must be thoroughly cleaned, inside and out, with no trash or debris.
- Proper Paintwork: Fresh and neatly done paintwork with no touch-up mismatches.
- Operational Systems: All appliances, plumbing, and electrical systems must be in working order.
- Maintenance of Doors & Windows: All doors, locks, and windows must be functioning properly, with window screens in good condition.
Property Inspections
We schedule regular inspections for every property under our management. These inspections provide:
- Peace of Mind: We proactively address potential issues before they become problems.
- Early Detection: Regular visits allow us to spot any maintenance issues early, saving you money and preserving the property’s value.
Construction Oversight
Our experienced team provides expert oversight for any repair or renovation projects. We ensure that every construction project is completed on time, within budget, and to a high standard.
- Professional Project Management: From small repairs to major renovations, we handle it all.
- Quality Control: We oversee every aspect of the project to ensure the work meets Lam Line’s high standards.
Evictions
In the unfortunate event that you need to evict a tenant, Lam Line will handle the entire process for you. From the initial notice to the final court proceedings, we manage everything with professionalism and sensitivity. Here’s how we support you:
- Comprehensive Legal Process: We navigate all the legal steps required for eviction, ensuring compliance with local laws.
- Timely and Efficient: We work quickly to minimize disruption to your property and find a new tenant as soon as possible.
- Expert Guidance: Our team ensures that all actions taken are legally sound, reducing the risk of complications.
Legal Guidance
We understand that staying compliant with property laws is crucial for property owners. Our team stays up to date with the latest regulations to ensure you avoid any legal issues. Here’s how we can help:
- Stay Informed: We closely monitor any legal changes that could affect your property, so you don’t have to.
- Proactive Legal Support: We offer advice on maintaining compliance with local and national laws, helping you avoid costly legal battles.
- Risk Mitigation: Our focus is on helping you avoid sticky legal situations by making sure your property operations align with all necessary regulations.
Schedule An Appointment
Need more information, schedule an appointment or visit us at our offices.